FAQ
Payment
We accept the following forms of payment:
- PayPal
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
Shipping
We currently ship to these following locations:
|
Austria |
Iceland |
Portugal |
Orders are processed within 3-5 business days of the original order being placed.
All orders are shipped via USPS First-Class Mail with a tracking number.
Once an order has been processed, a tracking number will be provided via an email update to the email that was provided during checkout.
Current USPS First-Class Mail estimated transit times (after order processing time):
- United States (3-5 business days)
- Canada (2-3 weeks)
- Europe (3-6 weeks)
- Australia, New Zealand, & Japan (3-6 weeks)
All orders can be tracked via USPS.com or through your country's nationalized postal service.
What if we don't ship to your location?
In the event that we currently don't ship direct to your location, please visit our official Ebay store below for more shipping options through Ebay's Global Shipping Program (GSP) :
(Please click on image link below)
Ebay's Global Shipping Program (GSP) ships our miniatures to over 100 different countries world wide.
Full tracking and insurance is included on all orders, and all that you have to do is add all the miniatures you want to your shopping cart, hit 'checkout,' and Ebay will let you know how much shipping will be.
Please be sure to add all the miniatures you want to your shopping cart before you checkout or pay. Shipping cost will be automatically combined in the shopping cart prior checkout.
Need help with an order?
We're happy to help with any concerns or issues you may have with an order that was placed. Please contact us anytime via our contact page.
Please be sure to include your order number along with a brief summary outlining your concerns or issues.
We will do our best to respond as fast as we can.