FAQ

Payment

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club
  • Apple Pay
  • PayPal

Shipping

We currently ship to these following locations:

  • United States
  • Canada
  • United Kingdom
  • Germany
  • France
  • Australia
  • New Zealand

Orders are processed within 2-3 business days of the original order being placed.

All orders are shipped via USPS First-Class Mail with a tracking number

Once an order has been processed, a tracking number will be provided via an email update to the email that was provided during checkout.

Current USPS First-Class Mail estimated transit times (after order processing time):

  • United States (3-5 business days)
  • Canada (2-3 weeks)
  • United Kingdom (3-4 weeks)
  • Germany (3-4 weeks)
  • France (3-4 weeks)
  • Australia (3-5 weeks)
  • New Zealand (3-5 weeks)

All orders can be tracked via USPS.com or through your country's nationalized postal service.

What if we don't ship to your location?

In the event that we currently don't ship to your location, please visit one of our authorized partners below: 

In regards to Blackwater's Miniatures, Ebay will not combine shipping across multiple orders through their Global Shipping Program (GSP). To receive a combined shipping total through GSP, the seller will need to create a custom listing with all the items combined into one listing with a single shipping cost. Please message the seller with a list of the items you are interested in, and they will create the custom listing for you. Many have done so in the past, and they have saved quite a significant amount on shipping compared to what Ebay tried to charge them without the combined listing.

Need help with an order?

We're happy to help with any concerns or issues you may have with an order that was placed. Please contact us anytime via our contact page.

Please be sure to include your order number along with a brief summary outlining your concerns or issues.

We will do our best to respond as fast as we can.