FAQ

Payment

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club
  • Apple Pay
  • PayPal

Shipping

We currently ship to these following locations:

    Australia
    Austria
    Belgium
    Canada
    Croatia
    Denmark
    Estonia
    Finland
    France
    Germany
    Greece
    Hungary
    Iceland
    Ireland
    Italy
    Japan
    Latvia
    Lithuania
    Luxembourg
    Netherlands
    New Zealand
    Norway
    Poland
    Portugal
    Serbia
    Slovakia
    Slovenia
    Spain
    Switzerland
    United Kingdom
    United States

     

    Orders are processed within 2-3 business days of the original order being placed.

    All orders are shipped via USPS First-Class Mail with a tracking number

    Once an order has been processed, a tracking number will be provided via an email update to the email that was provided during checkout.

    Current USPS First-Class Mail estimated transit times (after order processing time):

    • United States (3-5 business days)
    • Canada (2-3 weeks)
    • Europe (3-6 weeks)
    • Australia, New Zealand, & Japan (3-6 weeks)

    All orders can be tracked via USPS.com or through your country's nationalized postal service.

    What if we don't ship to your location?

    In the event that we currently don't ship to your location, please visit one of our authorized partners below: 

    In regards to Blackwater's Miniatures, Ebay will not combine shipping across multiple orders through their Global Shipping Program (GSP). To receive a combined shipping total through GSP, the seller will need to create a custom listing with all the items combined into one listing with a single shipping cost. Please message the seller with a list of the items you are interested in, and they will create the custom listing for you. Many have done so in the past, and they have saved quite a significant amount on shipping compared to what Ebay tried to charge them without the combined listing.

    Need help with an order?

    We're happy to help with any concerns or issues you may have with an order that was placed. Please contact us anytime via our contact page.

    Please be sure to include your order number along with a brief summary outlining your concerns or issues.

    We will do our best to respond as fast as we can.