FAQ

Payment

We accept the following forms of payment:

  • PayPal
    • Visa
    • Mastercard
    • American Express
    • JCB
    • Discover
    • Diners Club

Shipping

We currently ship to these following locations:

    Austria
    Australia
    Belgium
    Canada
    Croatia
    Denmark
    Estonia
    Finland
    France
    Germany
    Greece
    Hungary

    Iceland
    Ireland
    Israel
    Italy
    Japan
    Latvia
    Lithuania
    Luxembourg
    Netherlands
    New Zealand
    Norway
    Poland

    Portugal
    Russia
    Serbia
    Slovakia
    Slovenia
    Spain
    Sweden
    Switzerland
    Ukraine
    United Kingdom
    United States

     

    Orders are processed within 3-5 business days of the original order being placed.

    All orders are shipped via USPS First-Class Mail with a tracking number. 

    Once an order has been processed, a tracking number will be provided via an email update to the email that was provided during checkout.

    Current USPS First-Class Mail estimated transit times (after order processing time):

    • United States (3-5 business days)
    • Canada (2-3 weeks)
    • Europe (3-6 weeks)
    • Australia, New Zealand, & Japan (3-6 weeks)

    All orders can be tracked via USPS.com or through your country's nationalized postal service.

    Need help with an order?

    We're happy to help with any concerns or issues you may have with an order that was placed. Please contact us anytime via our contact page.

    Please be sure to include your order number along with a brief summary outlining your concerns or issues.

    We will do our best to respond as fast as we can.